tos

Terms of Service

§ 1 Scope of application

(1.1) The following terms and conditions apply to all orders placed by a buyer as a consumer or entrepreneur with the company GZ-Bike, managing director Xiaoli Stelzenmüller, Schwabstraße 2, 71686 Remseck am Neckar, as the seller in the online shop at “www.gz-bike.de”.

(1.2.) The company “GZ-Bike” is hereinafter referred to as the “seller.”

(1.3.) Unless otherwise agreed, the following General Terms and Conditions in the version valid at the time of the order apply exclusively.

(1.4.) According to § 13 BGB (German Civil Code), a consumer is any natural person who enters into a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.

According to § 14 (1) BGB, an entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

(1.5.) The inclusion of any deviating or conflicting terms and conditions of the customer is expressly rejected, unless the seller and buyer have expressly agreed otherwise. This also applies if deliveries are made without reservation in the knowledge of conflicting terms and conditions of the buyer.

§ 2 Conclusion of contract

(2.1.) The presentation of goods in the online shop on the seller’s website “www.gz-bike.de” does not constitute a binding offer, but merely an online sales brochure.

(2.2.) After receiving the order, the seller will send the customer an email with the order details. The purchase contract is only concluded with this email.

§ 3 Prices, payments, and shipping costs

(3.1.) The prices quoted by the seller are final prices including statutory value added tax. Value added tax is shown separately on the invoices.

(3.2.) Shipping and delivery costs are shown separately on the seller’s website and on the homepage “www.gz-bike.de”.

(3.3.) The buyer has various payment options available, which are specified on the seller’s website.

(3.4.) The goods remain the property of the seller until they have been paid for in full.

§ 4 Delivery

(4.1.) After conclusion of the contract, the ordered goods will be delivered to the address provided by the customer.

(4.2.) The delivery times are specified in the respective sales offer. If the delivery time is not met and this is due to force majeure (e.g., strikes and unforeseeable obstacles) or other circumstances for which the seller is not responsible, the delivery time shall be extended appropriately.

(4.3.) If the seller accepts the order, delivery of the goods will be arranged immediately after receipt of the order.

(4.3.) The buyer bears the direct costs of shipping the goods.

§ 5 Claims for defects

(5.1.) The statutory liability rights for defects apply. The customer is entitled to the statutory warranty rights.

(5.2.) If the goods are defective, the seller shall provide subsequent performance in the form of a replacement delivery or the removal of the defects within a reasonable period of time. The choice of whether the subsequent performance takes the form of repair or replacement delivery of a defect-free item shall be made by the seller.

(5.3.) Defective goods must be returned to the seller, unless the buyer has decided to reduce the purchase price.

(5.4.) The limitation period shall commence within 2 years from the date of delivery of the goods. The consumer’s warranty rights shall expire after two years for new items and after one year for used items from the start of the statutory limitation period.

(5.5.) The costs of return shipment in the event of a defect shall be borne by the seller.

§ 6 Retention of title

The goods remain the property of the seller until full payment has been made.

§ 7 Online dispute resolution

The EU Commission provides a platform for out-of-court dispute resolution at http://ec.europa.eu/consumers/odr/.

§ 8 Contract language and storage of contract texts

(8.1.) The contract can currently only be concluded in German.

(8.2.) The contract text of a customer’s order is stored by the seller. However, this stored contract text is not visible to the customer. The customer can print out the order data during the ordering process and also save and print the respective pages of the ordering process using their browser function. The seller will also send the order data and the General Terms and Conditions to the customer’s specified email address together with the order confirmation. The seller will store the email sent together with the attachments. The order confirmation can be stored and printed by the customer.

Further contract texts will not be stored by the seller.

§ 9 Data protection

(9.1.) All data processing operations (e.g. collection, processing, and transmission) are carried out in accordance with the statutory provisions. The stored personal data will be treated confidentially by the seller.

(9.2.) The buyer may object to the use, processing, and transmission of personal data at any time by sending an informal notification by mail to GZ-Bike, Xiaoli Stelzenmüller, Schwabstraße 2, 71686 Remseck am Neckar, Germany, or by sending an email to info@gz-bike.de. The seller is then obliged to delete the buyer’s personal data immediately.

§ 10 Disclaimer

Damages shall be paid in accordance with the statutory provisions in the event of a breach of an obligation arising from the contractual relationship. The same applies to claims for damages under the Product Liability Act. All information on the packaging and packaging inserts must be observed. No liability is accepted for any use and/or handling that deviates from this.